FAQs
What can we help you with?
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We are located at 520 Ellesmere Road (between Warden and Birchmount on the south side of Ellesmere Road), Unit 106 (on the main floor to the left of the main entrance).
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Yes please take a ticket and make sure you get it validated at the front desk before you leave.
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The chart linked here will explain the differences.
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Our fees adhere to the recommendations of the various regulating bodies and professional associations. The fees for each associate vary based on their level of training and years of experience. We offer a free initial telephone consultation to discuss fees before booking your first appointment. Psychologists and most other health professionals' services are eligible for medical tax credits in Ontario. It's advisable to consult with your accountant about this matter.
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HST applies to certain services at Thrive Psychology. Please inquire with the clinic's staff to determine if HST applies to the specific service you are interested in.
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OHIP does not cover our services.
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Most insurance plans typically cover the services provided by our clinicians, including psychologists, naturopathic doctors, registered social workers, psychotherapists, speech and language pathologists, and occupational therapists. However, we recommend having a conversation with your insurance provider or reviewing your benefits package before your initial appointment to confirm coverage details. We also offer direct billing with certain providers and can submit a pre-determination on your behalf to confirm your coverage.
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YES! We are able to offer direct billing through Telus Health to various insurance companies. We are also registered with Medavie Blue Cross and WSIB. Please feel free to reach out to our admin at admin@thrive-psychology.ca with any inquiries.
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Payment for each session is due on the day you receive services. While some insurance companies may allow us to bill them directly, others may require you to pay the full amount upfront and then seek reimbursement by submitting the receipt. We will inform you of the payment process during your first appointment. We accept cash, debit, or credit card payments, and you will receive a receipt at the time of payment.
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Our cancellation policy requires a minimum of 48 hours notice for cancellations or rescheduling appointments. Failure to provide adequate notice may result in a cancellation fee. You may be charged for the missed appointment if you miss a session without prior notice. Please discuss any concerns or exceptional circumstances with our staff, as we aim to accommodate our client's needs to the best of our ability.
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No, we do not require referrals to access our services.
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No, we do not require assessments to begin therapy.
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Yes, our clinicians offer in-person and virtual services.
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We are always looking for awesome clinicians to join our team! Please email your CV to admin@thrive-psychology.ca
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We are currently accepting new clients for all services. Please get in touch with admin@thrive-psychology.ca, and we will be happy to send you our referral package.
